Customer Service/Inside Sales
Company: CERTIFIED POWER LLC
Location: Perrysburg
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: For over 50 years
Certified Power has worked to move the fluid power industry forward
with system integrations, solutions and support. We are a premier
value-added hydraulics and electronic controls supplier,
specializing in the design, integration, and assembly of fluid
power systems. With an experienced team of technical experts to
support our customers with advanced application engineering,
distribution, inventory management, and service and repair
capabilities to maximize machine uptime and increase productivity.
Certified Power conducts business with integrity and strives to
exceed customer expectations, while providing value and innovation
in our products and services throughout our six Midwest locations.
POSITION SUMMARY: Representatives interact with the Company’s
customers to provide information about the organization’s products
and services, and respond to customer inquiries. MAJOR
RESPONSIBILITIES: Regularly reviews open order and sales reports
Process customer orders in a timely manner by entering sales
orders, work orders and purchase orders Provide quotes as requested
by customers Maintain or create work orders, internal work order
processes and closure. Ability and knowledge of order processing,
invoicing processes and credit memo. Assist customers in resolving
order status and logistical questions and problems. Answer
application questions on product lines that we carry, assist with
complex problems or system design issues Ability to fully apply and
design non-engineered hydraulic systems utilizing supplier
databases as required Maintain in-depth knowledge of product lines
sold by CPI and general knowledge about competing product lines
including new product lines Enter new customer information and
maintain current customer information in computer database
(Prelude) Issue RGA’s for customer returns Work with vendors to
acquire pricing and technical information as needed and expedite
customer orders Select components, load part numbers, integrate
systems and order components for hydraulic systems. File customer
purchase orders and other correspondence to maintain appropriate
records Working knowledge of supplier portals and application of
product applications. Develop Positive working relationships with
regular customers on the phone, in person and in joint calls with
outside sales personnel Requirements: EDUCATION/EXPERIENCE: High
school diploma or GED Must be 18 years of age or older Minimum 5
years of application support Hydraulic product application
preferred Fluid Power certification preferred Skills &
Qualifications Must be able to effectively communicate in both
verbal and written formats Highly organized with good follow
through. Proficient in the use of office equipment including
copier, scanner and fax Works independently and is able to
prioritize workload appropriately Benefits · 401(k) retirement plan
and match · Health, Dental & Vision insurance · Paid time off ·
Tuition reimbursement · Flexible Spending Account and Health
Savings Account Options · Life insurance · Pet insurance · Referral
program
Keywords: CERTIFIED POWER LLC, Elyria , Customer Service/Inside Sales, Sales , Perrysburg, Ohio
