Sales & Service Support Representative - No Cold Calling! (3 Days Left)
Company: American Metals Supply
Location: Groveport
Posted on: June 25, 2025
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Job Description:
Description: American Metals: More Than a Job — A Legacy of
Strength and Service At American Metals Supply, we're not just an
HVAC company - we're a family. As a 100% employee-owned business,
we believe our people are our greatest asset. We're seeking a Sales
& Service Support Representative to be a critical part of our
day-to-day operations. In this hands-on role, you'll be on the
front lines of our operation - assisting walk-in HVAC contractors
and customers at the counter, taking orders over the phone, and
supporting outside sales staff. You will play a vital role in
making sure our customers get the right products and the right
service, all while representing the ownership-driven culture that
makes American Metals Supply special. Benefits Package: -
Outstanding Family Medical Benefits Package - Substantial Stock
Ownership Program - Competitive Compensation Packages - Paid Time
Off (PTO) & 7 Paid Holidays Each Year - Employer Sponsored Family
Dental Insurance - 401k and Roth 401k Investment Accounts -
Employer Sponsored Life & Disability Insurance What You'll Do: -
Assist HVAC contractors and customers at the sales counter with
product selection, technical support, & order processing - Receive
and process requests for quotations, orders, and lead times via
phone, email, and app - Support sales team by preparing quotes,
processing orders, and coordinating deliveries - Collaborate with
sales team to address customer-related needs and provide
exceptional service - Coordinate with warehouse and logistics teams
to ensure smooth order fulfillment - Develop and maintain strong
product knowledge of HVAC parts, sheet metal, and related supplies
- Participate in ongoing training and development opportunities to
improve technical knowledge Requirements: What We're Looking For: -
Experience in HVAC, sheet metal, or industrial distribution is a
strong plus - Strong customer service skills and a proactive,
solutions-oriented mindset - Comfortable with phone, computer, and
point-of-sale systems - Detail oriented with strong organizational
and multitasking skills - Dependable team player who shows up and
takes ownership & pride in their work - High school diploma or
equivalent required Since 1962, American Metals has stood as a
dynamic leader in the wholesale distribution of sheet and coil
steel, prefabricated duct and fittings, and a comprehensive line of
HVACR products. We're not just a workplace - we're a powerhouse of
employee-owners built on integrity, rooted in accountability,
unwavering customer commitment, and shared success. If you're
passionate about delivering excellent service, thrive in a team
environment, and want to be part of something bigger, we want to
meet you. PM23 Compensation details: 21-26 Hourly Wage
PI421da028f253-37156-37777723
Keywords: American Metals Supply, Elyria , Sales & Service Support Representative - No Cold Calling! (3 Days Left), Sales , Groveport, Ohio
