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Customer Service Rep(02444) -580 Chestnut Commons Dr

Company: Domino's Pizza
Location: Elyria
Posted on: May 5, 2021

Job Description:

As a Customer Service Representative (CSR) for Domino's, you're the face of the company for all of our in-store guests. Our CSR's process telephone orders, greet and cash out carry-out customers, and perform other general duties as assigned by store management.
We treat our customers just as guests in our home. As a CSR, having a pleasant demeanor and a bright & upbeat personality is a must.
CSR's must be at least 16 years of age. Upon turning 18, CSR may also be required to prepare food as well as taking orders and processing cash register transactions.
Qualifications
General Job Duties for all Store Team Members
Operate all Equipment
Stock Ingredients from Delivery for Daily Use
Prepare Product
Receive and Process Customer Orders
Complete Inventory and Associated Paperwork
Maintain a Clean Restaurant Facility
Successfully Complete Required Training and Job Orientation
Comprehend and Give Correct Written Instructions
Professionally Communicate Verbally with Customers and Staff Both In-Person and by Phone
Calculate Basic Math (addition, subtraction, multiplication, division) Quickly and Accurately.
Accuracy in Money Handling
Rapid, Accurate Hand-Eye Coordination
Basic Computer Knowledge for Order Entry and Administrative Duties as Needed
Work Conditions
Exposure To:
Varying and Adverse Weather when Performing Outside Tasks
In-Store Temperatures Ranging from 36-90 Degrees (based on cooler and oven areas)
Sudden Changes in Temperature from Work Area to Outside
Fumes from Food Odors
Exposure to Cornmeal Dust
Cramped Working Quarters in Some Areas
Hot Surfaces/Tools from Oven up to 500 Degrees or Higher
Sharp Edges and Moving Mechanical Parts.
Senses
Speaking and Hearing Clearly when Communicating with Others
Near and Mid-Range Vision for Most In-Store Tasks
Accurate Depth Perception
Ability to Decipher Hot and Cold Surfaces.
Temperament
Ability to Direct Activities
Perform Repetitive Tasks
Work Alone or with Others
Work under Stress
Meet Strict Quality Standards
Analyze and Compile Data
Make Professional Judgements and Decisions
Physical Requirements (Included but not Limited To)
Standing for Long Periods of Time
Walking on Various Floor Types
Sitting (Completion of Administrative Duties and On-Line Training)
Lifting Package Weight of up to 50lbs, up to 3'x1.5' in Dimension from Floor to Shelves up to 72" High
Carrying Weight up to 30lbs (Moving Product from Storage to Work Area)
Climbing (Changing of Signage, Washing Walls, Performing Maintenance)
Stooping/Bending/Crouching/Squatting/Reaching to Access Product & Prepare Food to Fulfill Orders
Extended Use of Hands to Manipulate Dough and Use Tools Necessary to Prepare Orders and Maintain

Keywords: Domino's Pizza, Elyria , Customer Service Rep(02444) -580 Chestnut Commons Dr, Sales , Elyria, Ohio

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