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HVAC Service Technician 3

Company: Geisel by HomeServe
Location: Elyria
Posted on: August 3, 2022

Job Description:

Geisel by HomeServe, founded in 1935, provides service and installation of HVAC equipment and plumbing systems for homes throughout northern Ohio. At Geisel, we value honesty, respect, knowledgeability, client-focus, efficiency and are committed to providing a great place to work for our employees. That's why for the past 4 years, we've been rated a "Great Place to Work" certified employer. Together, our vision is to become the first-place people turn to for home repairs, and we invite you to be part of that vision!We are offering a SIGN ON bonus for those who join our team!Responsibilities:The Residential HVAC Service Tech is responsible for the diagnosis, service, and repair of environmental-comfort systems, utilizing knowledge of air conditioning theory, hydronic and steam theory, and modern control techniques. Diagnose and repair residential hvac equipment and related accessories.Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.Uses a variety of hand tools, wiring diagrams, piping schemes or engineering specifications, to diagnose, and repair HVACUses power tools, smart phones and tabletsIdentifies, analyzes, diagnoses and repairs instruments and products at a customer's location.Performs preventative maintenance, site surveys, repairs, and modifications as needed or requested by customers.Maintains tools and equipment by inspecting for signs of wearDocuments work by completing invoicing on each job and maintaining files.Represents company by serving as a direct customer contact.Determines parts to order for repairs and timeliness of need.Keeps current on all installed products concerning installation, operation, maintenance, service, and repair.Provides technical support to customers.Ability to be on call for one day per week and every 4th weekendQualifications:Excellent verbal and written communications skills, detail oriented and entrepreneurial in nature.Ability to follow directions and specific process steps to ensure quality workmanship.Strong working knowledge of job site safety as well as ability to complete a company specific safety orientation.Strong working knowledge of customer service principles and practices. Customer relationship-development and client retention experience.Excellent customer service skills and ability to interact effectively face to face.Solid knowledge and understanding of system operation, building plans and working drawings.Associate's degree or equivalent from two-year college or technical schoolMinimum of two to five years' experience is preferred.An equivalent combination of education and experience may be considered.Must be familiar with various residential HVAC products.EPA certification (at least type II)A valid driver's license with clean driving recordIn Return We Offer:Competitive compensation (DOE)Great schedule (no On-Call after 10pm)Friendly, team oriented, and rewarding work environmentExcellent benefits including generous medical, vision, dental and life & disability insurance401(k) plan with a company matchPaid Time Off - Time to recharge!Career development and advancement opportunitiesCompany Paid TrainingTwo Employer Paid HomeServe Home Warranty Plans for HomeownersUniform/Apparel ProgramGeisel by HomeServe is an Equal Opportunity Employer

Keywords: Geisel by HomeServe, Elyria , HVAC Service Technician 3, Professions , Elyria, Ohio

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