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Operations Team Lead

Company: Express Pros
Location: Elyria
Posted on: June 6, 2021

Job Description:

We have a great opportunity for you! In this role, you'll report to the Facility Manager and serve as the first line of support for the day to day operations. You will be responsible for ensuring the safe, timely, and well-organized running of the operations and team member support.

Core Competencies

  • Leadership
  • Customer Focus
  • Quality Orientation
  • Time Management
  • Problem Solving
  • Decision Making and Judgement
  • Planning and Organizing
  • Accountability and Dependability
  • Operating Equipment
  • Ethics and Integrity
  • Communication
  • Teamwork

Job Duties

  • On-shift direction and leadership to shift team members
  • Participates in all aspects of the operations and demonstrates flexibility in tasks such as performing various duties including, but not limited to, loading and unloading crematoriums, processing cremains and quality control, paw prints, shop maintenance, back up route service driver
  • Ensures the safe and efficient operation of all processes and equipment in conjunction with the Facility Manager or Operations Supervisor, plans and prepares the team appropriately to carry out the work required for the shift
  • Promotes health and safety initiatives; immediately reports any health and safety deficiencies or incidents
  • Ensures regulatory compliance and record-keeping related to the operations of the equipment
  • Troubleshoots operational issues, repairs when applicable, and/or follows up until resolution
  • Researches and resolves service issues and inquiries
  • Maintains awareness and accountability in maintaining production targets
  • Conducts general operational training
  • Performs other duties as required


  • High School diploma, GED or equivalent
  • Two years experience within Gateway operations
  • Highly punctual
  • Reliable means of transportation
  • Able to work as a functioning member of a team
  • Experience with routine maintenance operations
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • Able to work well under pressure
  • Strong attention to detail

Work Conditions

  • Physical ability to lift up to 100lb
  • Safety equipment may be required, e.g. steel-toed safety boots, safety glasses/goggles, etc.
  • Overtime as required
  • Extreme temperatures in work environment, both hot and cold

We are committed to promoting accessibility for applicants with disabilities and complying to all applicable accessibility legislation. We will make accommodations available for applicants with disabilities in our recruitment processes. When an applicant for employment is chosen to participate in an assessment and/or selection process, reasonable accommodations are available upon request in relation to the materials or processes to be used.

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Keywords: Express Pros, Elyria , Operations Team Lead, Other , Elyria, Ohio

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