Server
Company: Ruby Tuesday
Location: Elyria
Posted on: January 15, 2021
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Job Description:
The Server is responsible for always providing prompt and
friendly food and beverage service to all guests following the
CHARM service model. Responsible for meeting or exceeding sales
performance objectives as determined, communicated, and monitored
by management.ESSENTIAL DUTIES AND RESPONSIBILITIESMaintain a
welcoming and friendly attitude, while contributing to a
teamwork-based work environment.Learn the menu to explain
offerings, make recommendations and suggestively sell to our
GuestsProvide each guest with a friendly welcome and memorable
farewell to ensure a positive, memorable visit and promote repeat
visitsFollow CHARM service model to deliver a great Guest
experienceSuggestively sell and let guests know about current
features and promotionsEnsure Guests' order is accurately recorded
and input into the MICROS in a timely mannerDeliver food to guests
within and outside of your sectionCheck back with guests, provide
refills and prebus throughout the guest experiencePartner with
other Team Members to ensure Guests all guests needs are metPerform
opening and closing duties as well as running side workEnsure the
highest quality preparation and presentation of food and beverage
items are delivered to Guest.Responsible for attention and prompt
response to the guests' needs and requests throughout their entire
visit.Present an accurate guest check, accept payment, and quickly
complete the transaction.Answer the phone and assist with answering
guests' questions in a friendly, courteous manner.Serve alcoholic
beverages in accordance with the Ruby Tuesday Responsible Serving
Statement Policy.Immediately notify management of incidents
involving possible excessive alcohol consumption or an impaired
condition.Process guest checks and payments in compliance with cash
handling, credit card and accounting policies and proceduresReport
all tips in compliance with company policy and IRS
regulations.Consistent professional and positive attitude and
actions when communicating with guests and teamQUALIFICATIONSMust
be at least 18 years of age (some states may require 21 in order to
serve alcohol)High School Diploma or High School equivalency
preferredNo prior work experience requiredAbility to understand and
provide friendly guest service.A desire to help where needed and
work as part of a teamFlexibility to work a variety of shifts
including nights, weekends, and holidaysAbility to understand and
comply with proper food handling and serving techniques and with
federal, state and local serving regulations.Ability to process
cash handling and credit card in compliance with policies and
procedures.Ability to operate a computer, calculator, and
phone.Attention to details with good organizational and efficient
time management skills.Consistent professional attitude and
behavior with effective listening and communication skills.Ability
to work in a fast-paced environment, sometimes under pressure,
while remaining flexible and efficientPHYSICAL REQUIREMENTSThis
position requires regular attendance; requires the ability to stand
or walk for hours at a time; frequently required to hear, speak,
walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift
and carry items up to 50 lbs; requires ability to tolerate
significant changes in temperature, and frequent immersion of hands
in water and cleaning or sanitizing solutions. Specific vision
abilities required by this job include close vision, distance
vision, peripheral vision, depth perception, and the ability to
adjust focus.
Keywords: Ruby Tuesday, Elyria , Server, Other , Elyria, Ohio
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