Donor Care Supervisor - Phlebotomy
Posted on: May 5, 2021
Under general direction, responsible for the daily supervision of
the collections staff which may include: mobiles and/or in-center;
ensures compliance with Blood Systems, SOP, FDA and AABB standards;
and for ensuring successful blood collection operations. Is
responsible for management of other professional and administrative
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and
external regulations. Brings compliance issues to the attention of
Assures quality customer service to all customers.
Supervises, trains, evaluates performance, and assists in the
hiring of in-center and/or mobile collections staff.
Monitors staff compliance to SOP, FDA, and AABB standards; takes
appropriate corrective action or reports problems to his/her
Supervises the maintenance and review of donor records, Q/A
records, forms, employee time slips, etc., to ensure accuracy and
Assures the satisfactory operating condition, maintenance and
repair of all assigned equipment.
Assists Donor Care Specialists by interviewing and phlebotomizing
of whole or special (i.e. pheresis, auto, directed) donors.
Maintains effective and regular communications with the Community
Relations department to ensure proper staffing levels at all times,
including on-call coverage for holidays and weekends.
Works toward achieving productivity goals established by management
for work unit. Provides statistics and reports, as necessary.
Maintains inventory and orders supplies as needed.
May assist in budget preparation.
Maintains awareness and follows all safety procedures as outlined
by the Company.
Performs all other duties as assigned.
Vocational echnical certification in a healthcare-related area
High school graduateGED required.
Three years previous work experience in a healthcare-related
One year previous supervisory experience required.
Ability to successfully complete all required staff qualifications
and supervisory training programs required.
Proven leadership ability and supervisory skills.
Effective communication skills in order to deal effectively with
staff and donors.
Excellent phlebotomy technique.
Physical ability to lift, bend, and reach.
Excellent customer service skills.
Able to maintain donor, patient and employee confidentiality.
Able to work flexible shifts including evenings and weekends.
Travel out-of-town may be required.
Our organization is an equal employment/affirmative action
employer. If you need accommodation for any part of the employment
process because of a medical condition or disability, please send
an e-mail to email@example.com or call 1-844-220-2612
to let us know the nature of your request. A representative will
respond to accommodation requests within two business days. Please
note that this email/phone number is for medical/disability
accommodations only and any other inquiries will not receive a
For more EEO information about applicant rights click here
For information about Pay Transparency rights click here
Our organization participates in E-Verify, for more information
All candidates who receive a conditional written offer of
employment will be required to undergo a pre-employment drug test
in accordance with the Company's established guidelines.
Keywords: Vitalant, Elyria , Donor Care Supervisor - Phlebotomy, Healthcare , Elyria, Ohio
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