Pediatric RN Manager of Patient Services Surgical Burn Rehab Center FT Days
Company: Children's Hospital of Michigan
Location: Detroit
Posted on: May 23, 2025
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Job Description:
Children's Hospital of Michigan is an international leader in
pediatric and adolescent medicine. Surgical services include
general, thoracic, reconstructive and cardiovascular. Imaging
technology designed specifically for children provides advanced
diagnostic services including Positron Emission Tomography (PET)
and MRI. The Children's Hospital of Michigan Emergency Department
is a verified Level 1 Pediatric Trauma Center and dedicated
pediatric burn center. Experts in pediatric critical care,
rehabilitation, and neonatal and perinatal medicine provide care
for thousands of children every year at Children's Hospital of
Michigan, Children's Hospital of Michigan - Troy and six ambulatory
sites.Job SummaryReporting to Nursing leadership for the hospital
site, as assigned, and with/through subordinate personnel, assumes
management responsibility for a single major (or multiple smaller)
function, service or process that provides business support to
Nursing operations.The position may also be used for managers
responsible 24/7 for multiple (2 or more) similar/smaller Nursing
units in the department of Nursing who may report to a Director,
Administrative Director or Executive Director at the site.The
position is medium in scope or impact with less than 50 FTE
direct/indirect-reports on multiple Nursing units; or with
responsibility for a single major Nursing operational support
function; or with multiple Nursing operational support
responsibilities that diversify the role and expand the impact on
the organization at the site level.Direct-reports may include
Clinical Managers and/or high-level professional/administrative
exempt and Nursing supervisory personnel.The Manager Patient
Services positions with patient care accountability, plan,
implement and evaluate processes related to performance
improvement, staffing effectiveness, fiscal management, staff
competence and customer service outcomes within designated
units/services and in collaboration with senior leadership and
subordinate staff.Ensure that regulatory requirements/standards are
communicated, implemented and monitored. Collaborate with other
members of the healthcare team to plan, implement & evaluate
activities related to department, hospital and DMC objectives.
Model customer service excellence.The Manager Patient Services
positions with responsibility for providing business support to
Nursing operations, identify the need for departmental policy
development and/or revision and define policy in collaboration with
higher-level management input and department
goals/objectives.Oversee the development and/or revision of
departmental procedures/protocols; secure approvals, as
necessary.Develop, monitor and revise processes. May provide input
into the development and revision of departmental organizational
design and/or monitor the quality and quantity of overall workflow.
Initiate or recommend personnel actions such as hires, fires and
disciplines for area(s) assigned.Complete performance appraisals.
Develop and assess performance of daily, monthly and/or yearly
goals and measures for assigned area(s). As requested, assist in
long-range goal development for the department and assessment of
goal attainment.Assist in developing and monitoring budget for
designated single or multiple, closely-related fields, areas or
processes. Model customer service excellence.COMPLIANCE STATEMENT
Supports the standards set forth in the DMC's Code of Conduct by
creating an atmosphere of commitment to legal and ethical
standards, and as directed, implementing external and internal
audit recommendations. Monitors activities to ensure compliance
with applicable laws, regulations JCAHO requirements, and DMC
policies and procedures.Qualifications
Keywords: Children's Hospital of Michigan, Elyria , Pediatric RN Manager of Patient Services Surgical Burn Rehab Center FT Days, Executive , Detroit, Ohio
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