Front Office Assistant
Posted on: May 16, 2022
At Beltone, we believe the best way to offer our patients
premium service is to value our employees and create a positive
work environment. We are proud of a culture that emphasizes
collaboration and empowerment. The Front Office Assistant will be
the face of the practice and will create an extraordinary patient
* Perform general office and administrative duties assisting the
Hearing Care Professional (HCP) with the patient process.
* Successfully utilize the scheduling system to maximize test
opportunities for the office.
* Actively call current, past and potential patients through
identified sources. Track and report appointment results.
* Develop and assist the HCP in local marketing and sales
activities, including sourcing new avenues for building community
relationships and referrals.
* Responsible for professional answering incoming phone calls and
messages, as well as follow-up activities with patients.
* Process and document clinic forms accurately to ensure HIPAA and
State law compliance (i.e., patient records, financial forms, and
* Verify patient eligibility, submit insurance claims. Manage
process until claim is funded.
* Reconcile cash balance and manage Account Receivables and
Payables, including making bank deposits.
* Maintain a clean and welcoming office and work environment.
* High School diploma or equivalent is required.
* 2 years' office experience is preferred.
* 2 years' sales and customer service experience preferred.
* Must be proficient in MS Office.
* Willing to work flexible hours/days.
* Team player with an enthusiastic and positive attitude
You can expect a wide range of excellent employee benefits that
make it truly rewarding to work with us. Innovative hearing
technology plus superior patient care are what makes us a great
place to grow professionally. Come be a leader and joint the
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant.
Keywords: Belton, Elyria , Front Office Assistant, Administration, Clerical , Elyria, Ohio
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