Front Office Assistant

Company: Belton
Location: Elyria
Posted on: May 16, 2022

Job Description:

At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. We are proud of a culture that emphasizes collaboration and empowerment. The Front Office Assistant will be the face of the practice and will create an extraordinary patient experience.

Responsibilities

* Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process.
* Successfully utilize the scheduling system to maximize test opportunities for the office.
* Actively call current, past and potential patients through identified sources. Track and report appointment results.
* Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
* Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
* Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
* Verify patient eligibility, submit insurance claims. Manage process until claim is funded.
* Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
* Maintain a clean and welcoming office and work environment.

Qualifications

* High School diploma or equivalent is required.
* 2 years' office experience is preferred.
* 2 years' sales and customer service experience preferred.
* Must be proficient in MS Office.
* Willing to work flexible hours/days.
* Team player with an enthusiastic and positive attitude

You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us. Innovative hearing technology plus superior patient care are what makes us a great place to grow professionally. Come be a leader and joint the Beltone team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant.

Keywords: Belton, Elyria , Front Office Assistant, Administration, Clerical , Elyria, Ohio